Legal
Privacy notice
How Energy Cloud Digital collects, uses, and retains personal data from website visitors and prospective clients in Malaysia.
Data controller
Energy Cloud Digital is the controller for personal data collected through this website and related enquiry channels. Contact: hello@energy-cloud.digital · +60 3 5550 4070 · Level 8, 19 Jalan Putra, Kuala Lumpur 50350.
Data we collect
- Identity and contact details you submit (name, email, organisation context)
- Enquiry content (engagement interest, fund scope notes, message text)
- Technical logs reasonably required to operate the site (for example IP address, browser type, pages viewed)
- Cookie-related identifiers as described in our cookies policy
We do not ask for identity card numbers, bank passwords, or unnecessary sensitive data through the public form.
Purposes
- Responding to engagement enquiries
- Preparing proposals and engagement letters
- Improving site clarity and diagnosing technical issues
- Meeting legal or regulatory obligations that apply to our practice
Legal bases we rely on
We process enquiry data because you request a response (steps prior to a contract) and, where required, with your consent for optional analytics cookies. Legitimate interests support basic security logging.
Retention
Enquiry records are kept for up to twenty-four months after the last meaningful contact unless a longer period is required for an active engagement, dispute, or legal duty. Server logs are rotated on a shorter operational cycle.
Sharing
We use infrastructure and email providers who process data on our instructions. We do not sell personal data. We may disclose information when Malaysian law requires it.
International transfers
Some processors may store or access data outside Malaysia. Where that occurs, we take reasonable contractual and organisational steps to protect the data consistent with Malaysian personal data expectations.
Your rights
Subject to applicable law, you may request access, correction, or limited deletion of personal data we hold about you, and you may withdraw optional cookie consent at any time via browser controls or by clearing the stored preference and revisiting the banner. To exercise rights, email hello@energy-cloud.digital.
Children
The site is directed at organisational decision-makers. We do not knowingly collect data from children.
Updates
We may revise this notice and will update the page when changes are material.